Shipping Policy

We ship domestically to the United States, APO and internationally. We ship to billing addresses please contact us for alternate shipping destinations.

All orders received are shipped or available for pickup within 1-2 business days with exception to holidays.

Free Shipping Terms

We offer free USPS Priority Shipping on select items to the continental United States for orders over $75 which includes up to $50 insurance and a tracking number.

If you require extra shipping needs please contact us. Items such as Cases, Keyboards, and Used Selections may not qualify for free shipping. 

Shipping Times

The last pick up for USPS orders to ship on same day as order placed is 3pm/Noon Pacific Standard Time, Monday-Friday.

Orders placed past 3pm Pacific Standard Time Friday through Sunday are not shipped until the following Monday unless a government holiday.

Rush Shipping



For expedited rush shipping please email us immediately and we will do our best to accommodate. 

Used Item Shipping

Used items are not eligible for free shipping.

Paid Shipping Options

We can also offer FedEx and UPS shipping options. Please email us directly for more information.

International Shipping

We ship worldwide via USPS Priority Express insured and we provide tracking numbers. Email us directly for shipping quotes. Most countries are subject to taxes, please check with your local postal office or customs agency for these details.

Price matching

We want your business! We will price match any authorized dealer for the exact item requested. Clearance and used items are exempt.

Payment Options

For orders domestic to the continental United States we accept PayPal, Visa, MasterCard, American Express, and Discover.

For orders outside the United States we accept PayPal.

Taxes

Washington State residents are subject to sales tax of 9.6% when items are charged and shipped or when picked up.

For international orders, most countries are subject to taxes. If you are unsure of your import taxes, then please check with your local postal office or customs agency for those details.

Returns

Contact us to initiate a return. Patchwerks provides a return period of 14 days. All purchased items returned in its original condition is eligible for a full refund. All opened purchased items or used looking items can also be returned for a refund and is subject to a 15% restocking fee. Restocking fees can be waived in an exchange for in-stock items of similar value. Return shipping fees are the responsibility of the customer unless an item is defective within the return policy. For warranty matters please contact the manufacture directly.